What to do when Citation tool cannot be opened because it is from an unidentified developer in Mac OS X?

Step 1: Go to System Preferences and choose Security & Privacy.

Step 2: In Security & Privacy, choose “Anywhere” under “Allow apps downloaded from:”. Click the lock below to make changes if options are greyed out.

Step 3: Double click on Citation Tool in “Applications” folder, or the folder you save it, and it should be able to open.

Click here for video tutorial.


Some buttons in CiteReady cannot display correctly and cannot be selected, with a mouse-over message of “Adobe Flash Player”. What should I do?

This happens because the Adobe Flash Player plugin on your browser is not enabled or upgraded to the latest version. To enable Adobe Flash Player on your browser, follow the step-by-step guide from Adobe Support.